Website IA for SaaS Brands — Field Notes #2

Website IA for SaaS Brands — Field Notes #2. We’ll turn instincts into a system you can run every week.

A name is a handle for memory and meaning; pronounceable beats punny.

Steps

  1. List three proof points — Social, data, demos. Proof turns belief into trust.
  2. Define the audience and their stakes — Name who loses what if nothing changes; real stakes sharpen choices.
  3. Design constraints before concepts — Constraints produce coherence; they are not creative jail.
  4. Document decisions in one page — People use what they can read in two minutes.

Why this matters: Social, data, demos. Proof turns belief into trust. In branding, consistency is a function of decisions captured and reused.

Why this matters: Name who loses what if nothing changes; real stakes sharpen choices. In branding, consistency is a function of decisions captured and reused.

Why this matters: Constraints produce coherence; they are not creative jail. In branding, consistency is a function of decisions captured and reused.

Why this matters: People use what they can read in two minutes. In branding, consistency is a function of decisions captured and reused.

Toolkit

How to use it: Headline • subhead • bullets • CTA mapped to page sections. Save the final in a shared doc; link from tickets so execution matches intent.

How to use it: For [audience] who struggle with [problem], we deliver [outcome], proven by [proof]. Save the final in a shared doc; link from tickets so execution matches intent.

How to use it: CSS variables / design tokens for color and spacing across apps. Save the final in a shared doc; link from tickets so execution matches intent.

Example

A fintech tightened palette tokens and shipping velocity rose because designers stopped re‑deciding shades.


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